Top Tips
for Change Management: The First steps of having a successful
change process. by Christo Vermeulen
Implementing
Change Management is much more than a simple process roll-out -- it is a major
strategic undertaking.
Today’s organizations are faced with unending
competition, changing circumstances and increased customer demands more so
within the ever changing IT environment. To remain viable and competitive,
their IT and services organizations must be in complete alignment with the
strategic goals of the organization.
In
businesses, this means that IT has to be a partner in delivering value to the
customer. One of the important challenges of doing this is to ensure that
changes are implemented without disrupting the delivery of that value to the
customer. ITIL Change Management (CM) provides the necessary framework to guide
organizations in meeting this challenge.
While no
methodology can guarantee absolute success, a standardized Change Management
process with clearly defined roles and responsibilities, increases the
likelihood that the business objectives and goals are successfully achieved and
limits the likelihood of embarrassing and costly mistakes in implementation.
ITIL
Change Management is one of the most effective ways to provide stability to the
IT organization. It is the linchpin of any ITIL implementation because it both
controls many of the ITIL processes and also ensures the other processes are
not attempting to work with an unstable environment.
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